Information We Collect

When you interact with felanoridoxae, we collect information that helps us provide better money mindset development services. This includes details you provide directly and information gathered through your use of our platform.

Personal Information You Provide

• Name, email address, and phone number when you contact us
• Program enrollment details and learning preferences
• Communication history and feedback you share with us
• Financial goals and mindset assessment responses
• Payment information processed through secure third-party providers

Automatically Collected Information

We collect technical information about how you use our website, including your IP address, browser type, pages visited, and time spent on our platform. This helps us improve your experience and understand what content serves you best.

How We Use Your Information

Your information helps us deliver personalized money mindset development programs and maintain communication about your learning journey. We're committed to using your data responsibly and only for purposes that benefit your experience with felanoridoxae.

• Customize program recommendations based on your goals
• Send updates about your learning progress and new resources
• Process payments and manage your program enrollment
• Respond to your questions and provide customer support
• Improve our services based on user feedback and behavior
• Comply with legal requirements and protect against fraud

Information Sharing and Third Parties

We work with carefully selected service providers to deliver our programs effectively. These partners are bound by strict confidentiality agreements and can only use your information for specific purposes related to your felanoridoxae experience.

Your Privacy Rights Under Australian Law

As an Australian business, we comply with the Privacy Act 1988 and Australian Privacy Principles. You have specific rights regarding your personal information, and we're committed to honoring these rights promptly and transparently.

Access and Correction Rights

You can request access to the personal information we hold about you at any time. If you find any information is incorrect or outdated, we'll work with you to correct it within 30 days of your request.

Data Portability

You have the right to receive your personal information in a structured, commonly used format. This includes your program progress, communication preferences, and any assessments you've completed with us.

Data Security and Protection

We take your data security seriously. Our systems use industry-standard encryption, secure servers, and regular security audits to protect your information from unauthorized access, loss, or misuse.

• SSL encryption for all data transmission
• Regular security assessments and updates
• Restricted access to personal information on a need-to-know basis
• Secure backup systems with encrypted storage
• Staff training on data protection and privacy practices
• Incident response procedures for any security concerns

Data Breach Notification

In the unlikely event of a data breach that may pose serious harm, we'll notify affected individuals within 72 hours and report to the Office of the Australian Information Commissioner as required by law.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal requirements. Different types of information have different retention periods based on their purpose and legal obligations.

Retention Periods

• Program enrollment data: 7 years after completion for educational records
• Communication preferences: Until you opt out or request deletion
• Payment records: 7 years for tax and accounting purposes
• Website analytics: 2 years in anonymized form
• Customer support records: 3 years after last contact

You can request deletion of your personal information at any time, subject to our legal obligations to retain certain records. We'll confirm deletion within 30 days of processing your request.

Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our platform. These small files are stored on your device and help us provide personalized content and improve our services.

Types of Cookies We Use

• Essential cookies for website functionality and security
• Performance cookies to analyze website usage patterns
• Preference cookies to remember your settings and choices
• Marketing cookies to show relevant content and measure campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our website.

International Data Transfers

While we primarily store data within Australia, some of our service providers may process information in other countries. We ensure adequate protection through approved mechanisms like Standard Contractual Clauses and Privacy Shield frameworks.

Children's Privacy

Our money mindset development programs are designed for adults aged 18 and over. We don't knowingly collect personal information from children under 18. If we become aware that we've collected information from a child, we'll take steps to delete it promptly.

Updates to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. We'll notify you of significant changes through email or a prominent notice on our website.

Minor updates, such as clarifications or formatting changes, will be reflected in the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.